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So if this is the case, after removing the Office 2008, and after installing a fresh copy of Microsoft Office 2008, download the Microsoft AutoUpdate for Mac 2.1.1 Update manually () and install it before installing the update 12.0.1 (choose update manually when prompted). This should fix the problem.
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It's important all Microsoft applications are quit, but quitting all applications will result in the best results. Any open application could be corrupted by the process. • Drag the Microsoft Office 2008 folder to the Trash. • Empty Trash.
What kind of account - Exchange, POP/IMAP? JoeWilliams wrote: What exactly is it doing when you say 'not showing all emails properly'?
Yes, I said I'm starting to feel like an idiot, not that I am one. Yes, I followed the instructions to the letter. Since this install needs the Apple Installer.app, which doesn't seem to be installed on my daughter's MacBook, I'm not really certain how this could be a Microsoft issue. It sounds more like a vital app that should've been installed onto her laptop from the factory wasn't.
Jun 28, 2010 Question: Q: Can't install Microsoft Office 2008 - No installer app? My wife and I purchased a new 15' MacBook Pro for my step-daughter a few weeks ago. I've been a Microsoft user for almost twenty years and this is my first experience with a Mac so most of this is new to me.
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I would suggest that you re-look over the instructions. The only installer app you need to be aware of is the one on the installation instructions. One thing I might recommend is looking over so you can get a little more familiar with the Mac OS. If the machine is new it almost certainly has Snow Leopard 10.6.x. You can find out for sure by clicking on the Apple symbol in the upper left of the screen and choosing About this Mac. Again if you can't figure it out I would recommend either making an appointment at an Apple Store or you can call Apple's support line (you have 90 days of free phone support) at 800-275-2273 and a tech will be able to walk you through the installation. If I can't get something figured out in a day or two, I'll call the help line.
Do I understand correctly that you are unable to update to 13.0 from 12.2.3? Another user (Vincent) seems to be reporting the same issue. Have you verified that the other people in your area that were able to upgrade ˆ did so from 12.2.3 and not an earlier version?
If you have access to another computer, you can use the Remote Disk feature: If not, you'll have to either find someone with the USB SuperDrive that you could borrow, or take your MBA to an Apple Store, if there's one near you, or a friendly Apple dealer who'd let you use a SuperDrive to install. You could also, if you can get access to another Mac, create a disk image of the Office install disk and transfer that to your MBA via file sharing, a USB flash drive, etc, and run the installation from the disk image. I'd love to upgrade from 2008, but it forces the switch from Entourage to Outlook for Mac. As far as I can tell Outlook for Mac requires a minimum of Exchange Server 2007 and therefor won't work with Exchange 2003 which we are stuck on for at least another year.